Privacy Policy


If you have any questions about this notice, please contact Jennifer Duckett the Privacy Officer or designee. WHO WILL FOLLOW THIS NOTICE. This notice describes our practice’s procedures and that of:

  •  Any health care professional authorized to enter information into your medical record.
  • All departments and units of our practice.
  • Any members of a volunteer group we allow to help you while you are in our practice.
  • All employees, staff and other practice personnel.


We understand that information about you and your health is personal. We are committed to protecting your health information. We create a record of the care and services you receive at our practice, as well as records regarding payment for those services. We need these records to provide you with quality care to comply with certain legal requirements. This notice applies to all of the records of your care generated by our practice doctors and/or personnel working for the practice.

This notice will tell you the ways in which we may use and disclose medical information about you. We also describe your rights, and certain obligations we have regarding the use and disclosure of medical information.

We are required by law to:

  • Make sure that medical information that identifies you is kept private;
  • Give you this notice of our legal duties and privacy prac­tices with respect to medical information about you; and
  • Follow the terms of the notice that is currently in effect.


The following categories describe different ways that we use and disclose health information. For each category of uses or disclosures we will explain what we mean and try to give some examples. Not every use or disclosure in a category will be listed. However, all of the ways we are permitted to use and disclose will fall within one of the categories.

For Treatment. We may use health information about you to provide you with medical treatment or services. We may disclose medical information about you to doctors, nurses, technicians, medical students, or other personnel who are involved in taking care of you. For instance, we may need to share information about your condition with another doc­tor if you have complications and need a specialist. Our prac­tice also may share medical information about you in order to coordinate the different things you need, such as prescriptions and lab work.

For Payment. We may use health information about you so that the treatment and services you receive at our prac­tice may be billed, and that payment may be collected from you, an insurance company or another third party. For exam­ple, we may need to give your health plan information about services that you received at our practice so your health plan will pay us or reimburse you for the services. We may also tell your health plan about a treatment you are going to receive to obtain prior approval or to determine whether your plan will cover the treatment.

For Health Care Operations. We may use and disclose health information about you for the practice’s health care operations. These uses and disclosures are necessary to run our practice and to make sure that all patients receive quality care. For example, we may use medical information to review our treatment and services and to evaluate the per­formance of our staff in caring for you. We may also combine medical information about many of our patients to decide what additional services our practice should offer, what ser­vices are not needed, and whether certain new treatments are effective. We may also disclose information to doctors, nurses, and technicians, medical students, residents, and other prac­tice personnel for review and training purposes. We may also disclose your information, in conducting and arranging other business activities of the practice. We may disclose informa­tion as part of a sale, transfer, merger, or consolidation of our practice to another entity covered by the Privacy Rule. We may also combine the medical information we have with med­ical information from other facilities to compare how we are doing and see where we can make improvements in the care and services we offer. We may remove information that iden­tifies you from the set of medical information so others may use it to study health care and health care delivery without learning who the specific patients are.


Appointment Reminders. We may disclose in­formation, if necessary, to contact you to remind you about appointments.

Treatment Alternatives. We may use and disclose medical information to tell you about or recommend possible treatment options or alternatives that may be of interest to you.

Health-Related Benefits and Services. we may use and disclose medical information about you to tell you of health-related benefits or services that may be of interest to you.

Individuals Involved in Your Care or Payment for Your Care. Unless you object, we may release medical information about you to a friend or family member who is involved in your medical care. We may also give infor­mation to someone who helps pay for your care. In addition, we may disclose medical information about you to an entity assisting in a disaster relief effort so that your family can be informed about your condition and location.

As Required By Law. We will disclose information about you when required to do so by federal, state, or local law.

To Avert a Serious Threat to Health or Safety.

We may use and disclose medical information about you to prevent a serious threat to your health and safety or the health and safety of the public or another person. Any disclosure, however, would only be to someone able to prevent the threat.


Research. We may also do certain kinds of research us­ing your records, but only if a legally authorized review board gives us permission to use your information provided that the researcher says he/she will use safeguards to protect your in­formation.

Organ and Tissue Donation. If you are an organ donor, we may release medical information to organizations that handle organ procurement or organ, eye or tissue trans­plantation or to an organ donation bank, as necessary to facili­tate organ or tissue donation and transplantation.

Military and Veterans. If you are a member of the armed forces, we may release medical information about you as required by military command authorities. We may also release medical information about foreign military personnel to the appropriate foreign military authority. We may use and disclose information to the Department of Veterans Affairs to determine whether you are eligible for certain benefits.

Workers’ Compensation. If applicable, we may release medical information about you for workers’ compen­sation or similar programs. These programs provide benefits for work-related injuries or illness.


Public Health Risks. We may disclose medical in­formation about you for public health activities. These activi­ties generally include the following:

  • to prevent or control disease, injury, or disability;
  • to report deaths;
  • to report reactions to medications or problems;
  • to notify people of recalls of products they may be using;
  • to notify a person who may have been exposed to a disease or may be at risk for contracting or spreading a disease or condition;

to notify the appropriate government authority if we believe you have been the victim of abuse, neglect or domestic violence. We will only make this disclosure if you agree or when required by law.

Health and Oversight Activities. We may disclose medical information to a health oversight agency for ac­tivities authorized by law. These oversight activities include, for example, audits, investigations, inspections, and licensure. These activities are necessary for the government to monitor the health care system, government programs, and compli­ance with applicable civil rights laws.

Lawsuits and Disputes. If you are involved in a lawsuit or dispute, we may disclose medical information about you in response to a court or administrative order. We may disclose medical information about you in response to a sub­poena, discovers request, or other lawful process by someone else involved in the dispute, but only if we receive satisfactory assurances that the party seeking the information has made efforts to tell you about the request or to obtain an order pro­tecting the information requested.

Law Enforcement. We may release medical informa­tion if asked to do so by a law enforcement official:

In response to a court order, subpoena (after we attempt to notify you), a warrant, summons or similar process;

To identify or locate a suspect, fugitive, material witness, or missing person;

About the victim of a crime if, under the circumstances, we are unable to obtain your agreement;

About a death we believe may be the result of criminal conduct;

About criminal conduct at our offices; and

In emergency circumstances to report a crime; the location of the crime or victims; or the identity, description or location of the person who committed the crime


If you believe your privacy rights have been violated, you may file a complaint with our practice or with the Secretary of the Department of Health and Human Services. To file a com­plaint with our practice, contact Jennnifer Duckett, Privacy Officer. All complaints must be submitted in writing.

You will not be penalized in any way for filing a complaint. OTHER USES OF MEDICAL INFORMATION.

Other uses and disclosures of medical information not covered by this notice or the laws that apply to us will be made only with your written permission. If you provide us permission to use or disclose medical information about you, you may revoke that permission, in writing, at any time. If you revoke your permission, we will no longer use or disclose medical informa­tion about you for the reasons covered by your written authori­zation. You understand that we are unable to take back any disclosures we have already made with your permission, and that we are required to retain our records of the care that we provided to you.

We may deny your request for any amendment if it is not in writing or does not include a reason to support the request. In addition, we may deny your request if you ask us to amend information that:

Was not created by us, unless the person or entity that created the information is no longer available to make the amend­ment;

Is not part of the medical information kept by or for our prac­tice;

Is not part of the information which you would be permitted to inspect and copy; or

Is accurate and complete.

I Right to an Accounting of Disclosures. You have the right to request an “accounting of disclosures.” This is a list of certain disclosures we made of medical information about you.

To request this list or accounting of disclosures, you must sub­mit your request in writing to our Privacy Officer or designee. Your request must state a time period which may not start more than six years in the past and may not include dates before April 14, 2003. The first list you request within a 12-month period will be free. For additional lists, we may charge you for the costs of providing the list. We will notify you of the cost in­volved, and you may choose to withdraw or modify your re­quest at that time before any costs are incurred.


I Right to Request Restrictions. You have the right to request a restriction or limitation on the medical informa­tion we use or disclose about you for treatment, payment or health care operation purposes. You may also request a limit on the medical information we disclose about you to someone who is involved in your care or the payment for your care, like a family member or friend. For example, you could ask that we not use or disclose information to your spouse.

We are not required to agree to your request. If we do agree, we will comply with your request unless the information is needed to provide you emergency treatment.

To request restrictions, you must make your request in writing to the Privacy Officer. In your request, you must tell us (1) what information you want to limit; (2) whether you want to limit our use, disclosure or both; and (3) to whom you want the limits to apply, for example, disclosures to your spouse.

I Right to Request Confidential Communica­tions. You have the right to request that we communicate with you about medical matters in a certain way or at a certain location. For example, you can ask that we only contact you at work or by mail.

I Coroners, Medical Examiners and Funeral Directors. We may release medical information to a coroner or medical examiner. This may be necessary, for example, to identify a deceased person or determine the cause of death. We may also release medical information about patients of our prac­tice to funeral directors as necessary to carry out their duties.

I National Security and Intelligence Activities.

We may release medical information about you to authorized federal officials for intelligence, counterintelligence, and other national security activities authorized bylaw.

I Protective Services for the President and Others. We may release medical information about you to authorized federal officials so they may provide protection to the President, other authorized persons or foreign heads of state or conduct special investigations.


You have the following rights regarding medical information we maintain about you:

I Right to Inspect and Copy. You have the right to inspect and copy medical information that may be used to make decisions about your care. Usually, this includes medical and billing records, but does not include psychotherapy notes and other mental health records in certain cases.

To inspect and copy medical information that may be used to make decisions about you, you must submit your request in writing to our Privacy Officer or designee. If you request a copy of the information, we may charge a fee for the costs of copying, mailing or other supplies associated with your request.

We may deny your request to inspect and copy in certain very limited circumstances. If you are denied access to medical in­formation, you may request that the denial be reviewed if the denial is made for certain reasons. Another licensed health care professional chosen by our practice will review your request and the denial. The person conducting the review will not be the person who denied your request. We will comply with the out­come of the review.

I Right to Amend. If you feel that medical information we have about you is incorrect or incomplete, you may ask us to amend the information. You have the right to request an amend­ment for as long as the information is kept by or for our prac­tice.

To request an amendment, your request must be made in writ­ing and submitted to our Privacy Officer or designee. In addi­tion, you must provide a reason that supports your request.